FRV 1.1.0 introduces new features (Folders Panel and Filmstip panel). Unfortunately, these features are incompatible with some computers software configuration. This is not frequent, we have only several very similar user reports (FRV crashes on start), but these crashes are stable.
FRV 1.1.0 introduces new
FRV 1.1.0 introduces new features (Folders Panel and Filmstip panel). Unfortunately, these features are incompatible with some computers software configuration. This is not frequent, we have only several very similar user reports (FRV crashes on start), but these crashes are stable.
Please test FRV 1.1.1 Release Candidate1, available from here: http://updates.fastrawviewer.com/data/111rc1/ (sorry, no files description, most likely you need this file: http://updates.fastrawviewer.com/data/111rc1/FastRawViewer-1.1.1.653-x64... ). This version fixes all known FRV 1.1.0 problems.
If this version works for you, please let us know (reply in this forum or send mail to support@fastrawviewer.com)
It it not works, we need windows dump file to diagnose the problem. To create the dump:
- when Fast RAW Viewer has stopped working prompt occurs
- open Windows Task Manager (Ctrl-Esc)
- Find FastRawViewer.exe process, right click on it and select 'Create dump file'
- The dump file to be created in your %TEMP% folder. Send it to us (e.g. by uploading to Dropbox/Google Drive/MS OneDrive and send us link)
Thanks in advance.
--
Alex Tutubalin/FastRawViewer team