FRV 1.20 Dies Creating GPU Code for First Run
I have a registered copy of FRV, previous version was working fine. Tried to update on Win 7/64, was unable to run program. Error info:
Problem signature:
Problem Event Name: BEX64
Application Name: FastRawViewer.exe
Application Version: 1.2.0.719
Application Timestamp: 563e5213
Fault Module Name: StackHash_1dc2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 1dc2
Additional Information 2: 1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3: eae3
Additional Information 4: eae36a4b5ffb27c9d33117f4125a75c2
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lexa
Mon, 11/16/2015 - 08:51
Permalink
Thank you for the report.
Thank you for the report.
1st: please check, you do not have Windows updates pending (or installed and wating for reboot), especially video drivers (those could be marked as optional).
2nd: Try to turn on DirectX9 mode (instead of automatic detection) by running
WIndows Start Menu - All programs - LibRaw - FastRawViewer - Switch Graphics to DirectX 9 (than run FRV again)
If these steps will not help, please contact us via support@fastrawviewer.com, we'll provide instructions how to made 'dump' file to help us diagnose the problem.
--
Alex Tutubalin/FastRawViewer team
Stoaty
Mon, 11/16/2015 - 09:21
Permalink
> WIndows Start Menu - All
> WIndows Start Menu - All programs - LibRaw - FastRawViewer - Switch Graphics to DirectX 9 (than run FRV again)
This fixed the problem, thanks.
John
lexa
Mon, 11/16/2015 - 09:43
Permalink
Thank you for letting us know
Thank you for letting us know.
Could you please tell us: is your computer uses single graphics adapter, or multiple ones (such as Intel + NVidia combo seen on many top-end laptops)?
--
Alex Tutubalin/FastRawViewer team
Stoaty
Mon, 11/16/2015 - 09:49
Permalink
It's a desktop with a single
It's a desktop with a single graphics adapter as far as I know. Graphics card is Nvidia GTX 560 ti
lexa
Mon, 11/16/2015 - 14:50
Permalink
Thanks a lot for the
Thanks a lot for the information
--
Alex Tutubalin/FastRawViewer team
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